Thursday, September 10, 2009


There are six pillars of the Character Counts program. I've already talked about Respect. A second pillar is Trustworthiness. The principles of Trustworthiness are:
• Be honest
• Don’t deceive, cheat or steal
• Be reliable — do what you say you’ll do
• Have the courage to do the right thing
• Build a good reputation
• Be loyal — stand by your family, friends and country

I think if everyone aspired to these values, what a better world this would be. The best example I can think of took place at a restaurant. A friend of mine received his bill and had been overcharged. He was livid, called the waitress over, didn't quite make a scene, but made sure she corrected the ticket. She was pleasant and made the correction without complaint.

A couple of years later, we were at another restaurant. This time the mistake was on my bill. The waitress had forgotten to write down the iced tea I had. When I attempted to let the waitress know, my friend was once again livid, but this time with me. He said the mistake was her fault and that I shouldn't say anything; I should just let it go. Well, that's not me. I called the error to her attention. She was surprised and thanked me over and over, because, as she said, those mistakes came out of her wages. I did the right thing, the honest thing. And I felt good about it. I also learned a lot about my "friend" and his character.

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